Chief Quality Officer
Baylor College of Medicine
Houston, TX
Job posting number: #7371628 (Ref:26397-en_US)
Posted: September 30, 2026
Job Description
Summary
The Chief Quality Officer (CQO) of Baylor Medicine is responsible for setting and advancing the strategic vision for quality, patient safety, and the patient experience across the organization. As Chair of the Quality and Safety Committee, the CQO provides executive oversight of Baylor Medicine’s Quality Program, ensuring alignment with institutional goals, regulatory standards, and evidence-based practices. The CQO serves as the organizational champion for quality and safety initiatives, driving performance improvement, fostering a culture of high reliability, and promoting exceptional patient outcomes. Additionally, the CQO represents Baylor Medicine within affiliate partnerships, leading collaborative efforts to advance quality, safety, and value-based care initiatives across the health system.
Reporting Structure
- Reports directly to theExecutive Vice President of Clinical Affairs, or designee, and works in collaboration with Department Chairs, COO, President’s team, Medical Directors, and Clinical Administrators to managequality, safety, and patientexperiencethroughout the Baylor Medicineclinicalenterprise.
- Direct reports include quality nurses and/or other support and analytic FTEs relevant to the clinical quality mission
- Works collaboratively with other members of the Baylor Medicine Council and/or their direct reports to enhance the clinical quality mission.
Clinical Quality, Safety, and Patient Experience
- Provides oversight for planning, administering, monitoring, and reporting on quality, safety, and patientexperienceactivities at Baylor Medicine.
- Facilitates alignment between improvement initiatives and theBCM’s strategic plan.
- Informs andeducates providers on theQuality Program and oversees dissemination of quality measuredata to department leadership.
- Provides leadership in continuous improvement of patient careand patientexperienceinitiatives and developing strategies to enact such goals
- Ensures clinical operations support regulatory imperatives (e.g., MACRA, MIPS, QPP, ACO measures).
- Works closely with BSLMC on clinical quality, safety and patient experience initiatives and metrics.
- Works closely with BCN, Baylor Med and other appropriate counterparts at hospital affiliates to optimize third party ratings
- Ensures diverserepresentation from clinical departments on theBaylor MedicineQuality and Safety Committee meetings and disseminates information discussed with department leadership and faculty during organized faculty meetings.
Communication
- Directs planning of thequality improvement agenda for thepractice.
- Serves as primary point of contact between institutional and practicecommittees and theQuality Program.
- Serves as the primary point of contact between BCM and affiliate quality leadership.
- Presents information regularly to practiceexecutiveleadership and other physician meetings upon request.
- Receives and communicates feedback provided by department faculty to appropriatemanagementexecutives and administrators.
Goal Setting
- Partners with clinical leadership in thedevelopment and implementation of practicequality goals that align with and support BCM and Baylor Medicinegoals.
- Communicates progress on practicegoals toexecutives and departments.
Minimum Qualifications
- Master’s degree in Business Administration, Healthcare Administration or related field.
- Ten years of directly related experience preferably in higher education, healthcare, industry and/or government sectors.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
