Job Description

Position Overview:
Working closely with the Manager of Systems and Technology and the Associate Director of Undergraduate Admissions and Orientation, the IT Specialist serves as a key operational and technical contributor supporting admissions systems, data integrity, and process execution.

Why Work at UMBC?
UMBC offers competitive compensation. This role starts at $53,000 and has over 4 weeks of vacation for regular full time roles. Tuition remission is also available.

Telework:
A hybrid telework schedule may be available.

Responsibilities:
Working closely with the Manager of Systems and Technology and the Associate Director of Undergraduate Admissions and Orientation, the IT Specialist serves as a key operational and technical contributor supporting admissions systems, data integrity, and process execution. The IT Specialist performs bulk data uploads, data
corrections, duplicate resolution, account provisioning, report development, and data validation to ensure accuracy and compliance. The role participates in pre-production testing, peer review of changes, and error monitoring and
escalation, while maintaining process documentation and supporting staff training. The IT Specialist also supervises a team of student workers (IT Grit Guides), providing task assignment, oversight, training, and quality review to ensure
adherence to established procedures, data governance standards, security requirements, and operational continuity.

Required Minimum Qualifications:
Bachelor's Degree, preferably in information systems or a related field.
Minimum of one (1) year of experience in a role with responsibilities that include data analysis, reporting, and responding to user inquiries related to system access and functionality.
Demonstrated strong written and verbal communication skills.
Preferred Qualifications:
Experience in process documentation and end-user training.
Experience working with PeopleSoft Student Administration.
Background Screening Statement:
A background check will be required.

Special Instructions to Applicants:
Upload a cover letter and a resume.

Closing Date: Open Until Filled
Benefits:
UMBC offers a rich benefits package.

Regular and grant funded regular positions (Full benefits summary click here):

Generous Leave which includes accruing:

22 Days of Annual Leave
15 Days of Sick Leave
15 Holidays
3 Personal Days
Tuition Remission:

8 credit hours per semester
Tuition remission at UMBC for eligible dependents after two years of FT employment
Additional Benefits:

Life and disability insurance
Retirement plans (including the choice of joining the pension plan)
Professional development opportunities
Wellness opportunities
& Much more
Salary:
Salary: $53,000-59,000 depending on qualifications and experience.

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations.

The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

Hours: Full Time
Type: Regular
FLSA Status: Exempt
Equal Opportunity Statement: UMBC is an Affirmative Action/Equal Opportunity Employer. Applications from women, minority group members, veterans and individuals with disabilities are encouraged to apply.