Job Description

Department Information
At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, a varied workforce, and, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.

GlobalNOC's Software and Systems engineering group provides a full suite of tools and services related to network measurement, monitoring, visualization, provisioning, and IT service management for some of the most advanced research and education networks in the world. Established in 1998, The GlobalNOC at Indiana University provides services to over 20 networks across the country that operate at local, metro, national, and international scale.

We are looking for motivated people to join our team and make a difference. Why work here?

Work in the always evolving and growing field of advanced high speed computer networking, frequently taking on new challenges and opportunities.
GlobalNOC is committed to a culture of positive work / life balance and progress over perfection. Work with a group of people passionate about their field, but who aren't defined solely by it.
Make a difference. Our teams collaboratively provide full stack design, development, and management of applications that directly support thousands of servers and network devices at the campus, regional, country, and world scale.
Bring your skills and learn new ones. With our full stack development there is always a place to jump in and learn something new. Whether it's new development of applications, automating changes on the network, building out visualizations to help end users understand their data, and countless other opportunities.
Job Summary
Provides experienced design, development, testing, and configuration of software systems and computer programs.
Performs experienced analysis, programming, troubleshooting, bug-fixing, and tuning of new and existing software.
Consults with stakeholders/clients to review existing software solutions; develops new functionality and/or writes new code as needed; advises clients on critical decisions regarding information technology to improve overall business process efficiency.
Determines program module test procedures, generates required test data, and executes testing procedures.
Collaborates with other technical staff and stakeholders/clients to ensure optimum functionality, performance, accessibility, scalability, and security of supported software.
Documents software development efforts (changes, new functionality, issue/problem resolution).
Provides documentation, information, and training through formal and informal communications to end users, departments, and internal staff.
Contributes to project planning, formulating objectives, estimating tasks; performs studies to include feasibility, conceptual design, cost/benefit analysis, development and implementation planning.
Ensures that all protocols used in the development and maintenance of software is up to date and compliant with university policies and standards; researches and stays up-to-date on new industry software development standards, emerging technology, UX/UI design/philosophy, and accessibility standards.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.



EDUCATION

Required

Bachelor's degree (preferably in computer science, business systems, or related field.)
WORK EXPERIENCE

Required

2 years of software development or related experience.