Job Description

Primary Purpose of Position
The System Administrator for Engineering Computing plays a crucial role in maintaining the unique computing infrastructure within the College of Engineering. This role is responsible for providing technical support for desktop systems, Virtual Desktop Infrastructure (VDI), IoT devices, and networking infrastructure. The System Administrator ensures reliable operation and efficient use of technology by faculty, staff, and students while maintaining documentation. Additionally, the System Administrator will be responsible for installing, testing, coding, debugging, and managing existing applications, servers, and infrastructure, working with stakeholders to implement solutions that support the College’s mission.
Primary Function of Organizational Unit
N.C. A&T is a public, land-grant, doctoral research institution and has been the largest historically Black university in the country for the past decade. With an enrollment of 14,311 students in Fall 2024, the university offers 59 undergraduate degree programs, 36 master’s programs, and 12 doctoral programs. It is America’s top producer of Black graduates in Engineering and Agricultural Science bachelor’s programs, as well as a top five producer in numerous additional disciplines, including Liberal Arts and Communications/Journalism. It also ranks no. 3 in master’s degrees awarded to Black graduates in Engineering Technologies and Related Fields, no. 4 in master’s degrees in Engineering, and no. 11 best business school for women in the nation.

Nationally recognized for its leadership and excellence in STEM education and research, N.C. A&T is classified as “R2-High Research Activity” in the Carnegie Classifications and is poised to achieve “R1-Very High Research Activity” status. It also holds Carnegie’s earned credential in Community Engagement and the Association of Public and Land-Grant Universities (APLU) Innovation and Economic Prosperity designation. With an annual economic impact of $2.4 billion, N.C. A&T plays a vital role as a higher-education economic driver in North Carolina’s Piedmont Triad region and across a state that is ranked No. 1 in the nation for the second straight year as “best for business” by the CNBC financial network.

The College of Engineering (COE), with over 2,500 students, has 5 Doctoral programs, 8 Masters of Science Degree programs, and EAC ABET accredited undergraduate programs in Architectural, Bio-, Biological, Civil, Chemical, Computer, Electrical, Industrial, and Mechanical Engineering, as well as a CAC ABET-accredited program Computer Science. The College’s focus is on cultivating leaders who excel in academics, innovation, and research; where the 5 research cluster areas of the COE are Autonomous Systems, Cybersecurity and Resilience, Energy and Sustainability, Healthcare Applications and Complex Systems and Networks. Additional information about the College and the University can be found at www.ncat.edu/coe.
Minimum Requirements
Bachelor’s degree in Computer Science, Information Technology, or a related field

3 years experience in technical support role (Windows, Linux and/or MacOS)
Experience with IoT devices
Preferred Years Experience, Skills, Training, Education
5 years experience in technical support role (Windows, Linux and/or MacOS) in an academic or commercial environment
Experience with software development lifecycles and project management
Strong analytical and problem-solving skills