Scheduling Specialist II - Gastroenterology
Baylor College of Medicine
Houston, TX
Job posting number: #7330938 (Ref:24920-en_US)
Posted: May 9, 2026
Job Description
Summary
The section of Gastroenterology & Hepatology is looking to recruit an enthusiastic and motivated scheduler to schedule Gastroenterology procedures.
The position requires patient education and navigation through the patient's journey, including prepping patients for the procedure and scheduling the procedure with BCM & BSLMC EMR. The candidate will also triage patients by working with providers and clinical team for any referrals that could be scheduled as a clinic visit or procedure. The candidate will register the patient in both EMRs, review incoming referrals and orders, and answer patient calls and/or MyChart Messages.
The candidate will work Monday to Friday, 8 hours daily. The ideal candidate will be organized, motivated, and passionate about providing excellent customer service to our patients.
Job Duties
- Reviews all incoming referrals and orders for accuracy and completeness.
- Triages referrals to determine clinic vs. procedure needs.
- Schedules appointments/procedures in BCM and BSLMC for all referred patients.
- Coordinates with the referral center to resolve referral issues.
- Contacts patients with pre‑procedure instructions and appointment details.
- Requests missing information from referring physicians as needed.
- Works with the endoscopy coordination team to fill block time.
- Manages the order work queue and schedule based on referral requirements.
- Collaborates with MDs on special instructions and clearances.
- Cross‑checks for scheduling or procedural conflicts.
- Verifies patient identity and key information across documentation.
- Performs additional duties as assigned by supervisor.
Minimum Qualifications
- High school diploma or GED.
- One year of relevant experience.
Preferred Qualifications
- Procedure scheduling experience.
Work Authorization Requirement:
This position is not eligible for visa sponsorship. Candidates must be legally authorized to work in the United States at the time of application and throughout the duration of employment.
Baylor College of Medicine is an Equal Opportunity/Affirmative Action/Equal Access Employer.
Baylor College of Medicine fosters diversity among its students, trainees, faculty and staff as a prerequisite to accomplishing our institutional mission, and setting standards for excellence in training healthcare providers and biomedical scientists, promoting scientific innovation, and providing patient-centered care. - Diversity, respect, and inclusiveness create an environment that is conducive to academic excellence, and strengthens our institution by increasing talent, encouraging creativity, and ensuring a broader perspective. - Diversity helps position Baylor to reduce disparities in health and healthcare access and to better address the needs of the community we serve. - Baylor is committed to recruiting and retaining outstanding students, trainees, faculty and staff from diverse backgrounds by providing a welcoming, supportive learning environment for all members of the Baylor community.
