Job Description

Job Summary
The Department of Pathology, Division of Pathology Informatics is seeking a team member to fill a Business Systems Analyst Intermediate position. Under general supervision, works with team to formulate and define systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Assists with analysis of department and end-user business needs, documentation of requirements, and translation of requirements into proper system specifications utilizing their clinical background and knowledge of health care compliance regulations. Must be able to devise or modify procedures and processes to solve complex problems related to the laboratory workflow, considering clinical application functions and limitations, operating time, and desired results.



Mission Statement
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?
Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings
Responsibilities*
Professional Development

Fulfill departmental continuing education requirement.



Characteristic Duties and Responsibilities

Participate in test/database build activities across different clinical laboratory functional areas
Perform regression testing from testing plan/scripts and use cases for new software versions and patches
Assist with coordinating software version upgrades and corrections as needed
Assist with implementation of software, hardware or systems as needed
Protect the integrity of the data and escalate issues appropriately
Provide technical assistance and support to areas involved with database and hospital information system (HIS) management, the LIS, electronic medical record (EMR), and ancillary clinical applications.
Analyze, compare, and evaluate solutions independently based on the laboratory's needs
Develop standard operating procedures for using the LIS and auxiliary software
Communicate procedural changes to affected users and analysts
Investigates and documents third-party requirements, clinical requirements, and other requirements
Implement workflows/workflow changes within the laboratories and LIS
Document and track new issues within the LIS and EMR using ticketing systems
Keep team leads, managers, and directors informed of issues as they arise
Adhere to all accreditation requirements regarding the LIS and EHR
Daily troubleshooting and follow up regarding EHR and other HIS issues
Assist with creating test plans and use case scripts for current and future workflows
Assist with defining system scope and objectives of projects and meeting project goals
Manage and resolve error queues for LIS, HIS, and ancillary pathology applications

Document workflows for use in regression testing and workflow analysis

Required Qualifications*
In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment. In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

Excellent troubleshooting and communication skills

Bachelor's degree in clinical laboratory science, allied health, computer science/information technology, or other related field and/or 4 or more years of relevant experience.

3 or more years of experience working in a large complex healthcare environment

2 or more years of experience working in a clinical laboratory

2 or more years of experience directly supporting LIS applications

Ability to lift 30 lbs.