Are you a customer-obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team’s mission is to transform Microsoft Cloud customers into fans. Through our deep engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and reliability. Our culture of growth mindset and empowerment are central to who we are and how we work. 

We are customer-obsessed problem-solvers. We orchestrate deep engagements in areas like incident management, support, and enablement. We analyze and amplify those customer voices, both within our own team, and across the Cloud + AI team, bringing the customer connection to the Quality vision for Azure. We innovate ways to scale what we learn across our customer base.  Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Azure Reliability team is a multidisciplinary engineering organization part of CXP dedicated to making, “Azure the safest and most reliable Cloud”. 

We are the Azure Reliability team; a multidisciplinary engineering organization committed to making Azure the world’s safest and most reliable cloud. For Azure’s most critical services and products, we apply a Site Reliability Engineering (SRE) approach. Our software engineers work closely with product teams to enhance availability, reliability, observability, and operability across our planet-scale systems. 

We prioritize long-term platform improvements through engineering over repetitive manual tasks. Increasingly, we leverage AI to amplify our ability to scale reliability across Azure. Our teams contribute to product architecture, share knowledge and code, and focus on building reusable solutions that benefit multiple teams and services.  

As the SRE discipline evolves, we continuously learn from industry peers and contribute to its advancement by innovating within our group and sharing our insights publicly. Our team brings diverse professional backgrounds, both traditional and non-traditional, and we’re committed to growing diversity. We believe that an inclusive environment where everyone feels safe to contribute leads to better teams, better products, and a better workplace. We’re not looking for people who know it all; we’re looking for those eager to learn it all. If you thrive on collaboration, embrace challenges, and see mistakes as opportunities to grow, we’d love to meet you. 

Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed. 

Company Culture Statement 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.