Job Description

Job Summary
For over 25 years, the Ross IT Department has partnered with our customers to create innovative solutions. We provide Ross with a competitive technology edge, and manage an application ecosystem that provides classroom and Admissions process support, network and A/V Infrastructure management, and data services for our students, faculty, and staff.

At Ross, you will work in multiple areas of code development, from data architecture to implementation and support, not just on a limited facet of a larger system. You will get to understand the how and why of enterprise decision-making as it relates to code systems. You will get to work in a collaborative yet energizing environment with access to training resources and expert support. Learn more about us HERE.

This role is hybrid with on-site expectations in Ann Arbor, MI, 2 days per week. May also require on-call availability and working during non-business hours.

For a full job description, see link here. For questions about this role, email [email protected].

What You'll Do
As a Senior Salesforce Developer, you will develop enterprise-level applications and custom integration solutions, including major enhancements, interfaces, functions, and features. You will
define system scope and objectives to develop or modify Salesforce functionality and integrate data with PeopleSoft, DART, CollegeNet, and other third-party systems. You will conduct systems programming and support activities such as new or revised segments of language codes or processing. You will also prepare detailed specifications for which programs will be written and develop conversion and system implementation plans.

You will report to the Director of Application Services.

Why Work at Michigan?
Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time off (Vacation, Holidays, Season Days)
A retirement plan that provides two-for-one matching contributions with immediate vesting
Many choices for comprehensive health insurance
Life insurance
Long-term disability coverage
Flexible spending accounts for healthcare and dependent care expenses
Flexible Work Program
Ross Onsite Fitness Center
Responsibilities*
Application analysis, design, and programming (60%)
Develop and test Salesforce applications with technical and business teams.
Prepare project analysis reports, including functional scope documents, data flow charts, user interface wireframes, and quality assurance test plans.
Create and coordinate the interfaces between major systems and programs using RDA requests, API methods, and ETL tools.
Support integrations between Salesforce and external systems (e.g., Peoplesoft, CollegeNET, and DART).
Develop and monitor Salesforce ETL processes and data flows for quality and integrity.
Design and modify Apex code, including both code modules and test classes.
Customize Salesforce objects, fields, Apex code, VisualForce pages, Lightning components, Flows, and triggers.
Work with the Senior Salesforce Technical Lead to structure data integrity, data quality, and Salesforce administrative tasks for student temporary workers.
Manage the development and deliverables of complex projects, including timelines, delivery schedules, installation support, and end-user training
Follow DevOps best practices using Jira, Slack, Github, and internal processes.
Support Released Applications (30%)
Work with Ross IT Salesforce team to update data workflows and integrations in
Salesforce and Flatbridge.
Troubleshoot and resolve software issues.
Help with system infrastructure and technology upgrades.
Manage Salesforce SysAid queue tickets and tasks
Oversee QA testing of departmental applications with end users
Training and Skills Development (10%)
Pursue professional growth by participating in training/learning opportunities
Required Qualifications*
Bachelor's degree in Computer Science or an equivalent combination of experience and
education
4+ years of experience in a full stack object-oriented programming development environment or combination of experience and training
Experience with Salesforce Sales Cloud and Marketing Cloud, including release cycles, deployments, and custom development (Apex, Test Classes, Lightning Components, Visualforce).
Proficient in data integrations and triggers using Informatica or other ETL tools
Skills in SQL and relational databases (Oracle, MS SQL, MySQL), including queries,triggers, and schema management.
Experience with REST/JSON APIs for data exchange