Job Description

Job Summary:

Information and Technology Services (ITS) is looking for an Assistant Director of Research Administration Systems to join the Enterprise Application System within ITS.

You will manage the delivery of the Huron Research Suite (HRS) and other applications in the Information Technology and Services organization within the University of Michigan. You will oversee the strategy, customer relationships, resourcing, staff development, and budget. You will direct the management team in the following area: setting team performance, strategy, direction and goals; coaching and counseling staff to accomplish goals, and overall responsibility of the Research Administration area. This is a member of the EAS leadership team reporting to the Executive Director of Enterprise Application Services.

Who We Are:

ITS supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and enabling university wide innovations by:

Elevating the customer experience
Provide appropriate IT security and privacy in an open university society, while allowing innovation
Support data-informed decision-making
Deliver research computing solutions
Build an outstanding, transformational network and reliable administrative systems
We value those that solve challenges, and seek a collaborative and inclusive work environment.

Responsibilities:

Provide strategic leadership for the suite of Research Administration applications.
Direct the managers to develop a cohesive strategy.
Set expectations for and foster constructive collaboration between team members at all levels.
Work with customer groups across the University and our affiliates to establish future solutions, collaborate and work with all ITS teams to help achieve ITS and the university's goals.
Provide leadership representation for the Research Administration IT area in many capacities, including the governance and prioritization committees and other campus and central office teams.
Provide management of managers that manage operations and ongoing strategy of the Research Administration IT and guidance of their teams.
Represent the University and actively engage with industry and higher education to influence the progress of Research Administration IT.
Required Qualifications:



Bachelor's Degree in a related field or equivalent combination of education, certification and experience.
10 years relevant work experience in information technology or research administration that may include: system design, implementation strategies, process improvement, project management, production support, and systems development methodology.
5 years' experience in a management position to include responsibility for strategic planning, customer relationship management, project management, vendor management, goal setting, resource planning and scheduling, and management experience that includes recruiting, mentoring, career development and performance management, or team building.
Demonstrated technical knowledge in the assigned IT functions as well as broad knowledge in other disciplines/technologies/processes that interact with the assigned functions.
Understanding of issues involved with software and application development, architecture, and methodology.
Desired Qualifications:

Direct experience in software and application development.
Experience in directing the planning, evaluation, and implementation of complex, large-scale enterprise administration systems.
Proven ability to work with stakeholders to facilitate and implement business process change.
Demonstrated experience in managing change and facilitating the adoption of new processes.
Experience managing project and departmental budgets.
Experience in applications development languages, methodologies and tools.
Experience in higher education research administration processes and information technology software tools.