POSITION SUMMARY
 

The Medical Information Content Specialist is a US MI Category Team member supporting execution of scientific content strategies. Key responsibilities as directed by the Medical Information Category Lead, US include, but are not limited to, researching, creating and updating US Product Scientific content within a designated portfolio/category(s) as the basis for responses to unsolicited medical inquiries. This role also interfaces closely with peer Medical Information Scientists and Content Specialists to support content-related short/long duration assignments and collectively identify trends to measure content effectiveness and predict future content needs.  

This role involves peer review of other colleagues’ work, providing literature searches and participating in medical information projects and initiatives. 

POSITION RESPONSIBILITIES

• Creates, maintains and reviews Scientific Response Documents (SRDs), Patient Response Documents (PRDs) and other related content supporting US products by ensuring responses are medically and scientifically accurate, high quality, timely, fair balanced, and meet customers’ needs. Effectively manages relationships with colleagues to facilitate timely authoring and review.  

• Serves as content expert for MI on responsible product(s) and associated categories(s). Reviews and approves MI documents completed by others when appropriate.  

• Collaborates with colleagues and peer Medical Information Scientists within their category team to routinely analyze inquiry data, develop clear understanding of customer needs and to ensure an open exchange of product information, business intelligence and best practices.  

• Performs high quality searches of internal data and medical literature in response to customer inquiries or as it relates to creating/updating MI content.  

• Aligns with local team, IDM and EM/China colleagues to ensure an open exchange of product information, business intelligence and best practices. 

• Exhibits thorough knowledge of MI work as well as a good understanding of other local MI stakeholders 

• Maintains compliance with corporate and departmental trainings, Standard Operating Procedures (SOPs), implementation guidelines and US regulations related to the work being fulfilled. Provides an MI perspective on the development and revision of SOPs and Work Instructions (WIs) and other procedural documents related to content development, as necessary. 

• Proactively seeks new innovative solutions to improve MI processes and responses and to resolve problems. 

• Participates in or leads MI content and MI core-related work assignments, projects/initiatives as needed. 

• May support Pfizer Medical Information US website content maintenance as needed 

• Actively participates in Medical Affairs product-related meetings, trainings and launch excellence within assigned category(s) as needed. 

ORGANIZATIONAL RELATIONSHIPS

The Medical Information Content Specialist is a customer-focused role within US Medical Information that is primarily responsible for creating and maintaining scientific content  to be used by colleagues in responding to unsolicited medical inquiries regarding Pfizer products and devices. Note, that in general, the role does not involve direct contact with customers. 

The role primarily has a local scope of responsibilities, requiring membership of US teams and regular interaction with local MI colleagues and occasional interactions with IDM and EM/China. In addition, it is likely that they will communicate on occasion with (for example) colleagues from Medical Affairs, Clinical Affairs, Regulatory and Safety functions as their expertise relates to topics of scientific content. 

The Medical Information Content Specialist will report into the US Medical Information organization, specifically to the Medical Information Category Lead, US. 

EDUCATION AND EXPERIENCE 

• Life science graduate preferred. PharmD, BS in Pharmacy, or MD/DO strongly preferred. Degrees from other medical disciplines also considered  

• Candidates with pertinent industry-related experience and/or post-graduate specialty/residency are desirable 

• Demonstrates strong English oral and written communication skills 

• 1-3 years of medical information experience preferred 

• Demonstrates effective relationship management and customer orientation  

• Able to work in a fast-paced environment with competing priorities 

• Proficiency with computer and software applications (i.e., Microsoft office) 

• Experience of working in a virtual environment would be advantageous

TECHNICAL SKILLS REQUIREMENTS 

• High level of Proficiency in both written and spoken English required.  

• Excellent verbal and written communication skills 

• Demonstrates keen analytical skills and attention to detail  

• Medical Writing experience advantageous 

• Ability to interpret and relay technical information 

• Proficient computer and keyboarding skills

COMPETENCIES (additional)

• Excellent time management 
• Ability to work independently as well as part of a team

PHYSICAL POSITION REQUIREMENTS  

• May be required to work occasional bank holidays. 

• May on occasion be required to work hours outside of the normal local working hours. 

• International travel up to 5% may occasionally be required to attend regional and/or team meetings